User experience.

For so long, many of us in the software industry felt that it just didn’t matter. The attitude of “build it and they will come,” especially in the enterprise, was a little too common. Software users today are becoming more sophisticated as they use their computers more often to do more things, and their expectations of the experiences they should have their software and the websites they visit are rising. As developers and architects, the status quo for so long will no longer be good enough, and we ignore this fact at our own peril.

This past summer at Microsoft TechEd Developer 2008, my buddy and colleague, Bob Familiar, sat down with author, speaker and “Supreme and Exalted Dictator for Life” of Rolling Thunder,  David Platt to discuss, well, why software sucks. In this interview, David talks about the growing divide between software developers and their customers and provides some practical ways to make software suck less.

David is an extremely funny guy and this interview is very entertaining while also providing some great insights about usability issues with software today.

Check out the interview and be sure to visit David’s site, SuckBusters, and report any particularly sucky applications or web sites you’ve come across!